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College of Business 2005 Assessment Report
For Calendar Year 2004-2005

2004-2005 Assessment Activities
EBI Benchmarking
Undergraduate Student Satisfaction Survey

Longitudinal Analysis—1999-2004

Table 1 presents comparative analysis of UALR scores 1999 forward.Mean scores are higher or the same on all factors except #10, Placement and Career Services.

University of Arkansas at Little Rock
Analysis of Factors: Five-Year Longitudinal Comparison

Previous Year’s Data
 2004’s Data2002’s Data2001’s Data2000’s Data1999’s Data
 NMeanStd DevMeanDiff.MeanDiff.MeanDiff.MeanDiff.
Data is sorted from highest difference to lowest difference
Factor 1: Required Courses: Quality of Faculty and Instruction1554.651.124.450.204.480.174.340.314.260.39
Factor 2: Required Courses: Faculty Responsiveness, Grades, and Student Effort1565.321.085.100.225.090.235.010.314.930.39
Factor 3:Major Courses: Quality of Faculty and Instruction1555.021.124.980.045.000.024.950.074.680.34
Factor 4: Major Courses: Faculty Responsiveness, Grades, and Student Effort1565.651.025.580.075.610.045.340.315.290.36
Factor 5: Breadth of the Curriculum1565.311.114.790.525.060.254.730.584.560.75
Factor 6: Size of Enrollments for Required and Major Courses1565.611.075.250.365.250.365.340.275.260.35
Factor 7: Student Organizations and Extracurricular Activities1434.541.374.240.304.59-0.054.250.294.110.43
Factor 8: Facilities and Computing Resources1565.411.244.820.595.050.364.770.644.750.66
Factor 9: Characteristics of Fellow Classmates1565.151.245.150.005.140.014.900.254.680.47
Factor 10: Placement and Career Services1533.811.414.03-0.224.21-0.403.97-0.163.750.06
Factor 11: Advisor1565.071.84N/A N/A N/A N/A 
Factor 12: Learning Outcomes: Effective Communication and Team Work1565.611.05N/A N/A N/A N/A 
Factor 13: Learning Outcomes: Use and Manage Technology1565.621.38N/A N/A N/A N/A 
Factor 14: Learning Outcomes: Effective Management and Leadership Skills1545.701.11N/A N/A N/A N/A 
Factor 15: Learning Outcomes: Critical Thinking and Problem Solving1565.741.07N/A N/A N/A N/A 
Factor 16: Overall Satisfaction with Program1564.811.334.660.154.770.044.500.314.310.50

Observations:

  • UALR factor 1 score – Quality of Faculty and Instruction in Required Courses has increased since 1999.
  • UALR factor scores are higher than Carnegie Class Schools and all institutions in 12 of 16 factors.Lower in these factors:
    • #7—Student Organizations and Extracurricular Activities.
    • #9—Characteristics of Fellow Classmates.
    • #10—Placement and Career Services.
    • #16—Overall Satisfaction with the Program

These factors indicate areas of concern.

Program Assessment

The 2004 Program Assessment Review Committee consists of the following reviewers:Guy Cox, Steve Edison, Mike Watts and Cynthia Taylor (PAAG Representative). The review process requires each reviewer to evaluate the program progress reports submitted to the committee.Each reviewer serves as the lead discussant for two reports to ensure adequate attention is given to each progress report.This approach facilitates in-depth discussions of each progress report and the production of substantive feedback to the report writers and program chairs/coordinators.

The following table presents the consensus evaluations of the assessment activities of the academic programs within the College of Business as reported in their 2004-2005 Assessment Progress Reports.Use of Assessment for Program Building, Faculty and Stakeholder Involvement, and Approach were evaluated using the following evaluative scale:4 = Excellent; 3 = Reasonable; 2 = Limited; 1 = Inadequate.Comparable ratings were used in 2000 and 2001. 

ProgramUse of Data forProgram BuildingFaculty and Stakeholder Involvement Assessment Approach2004 Rating2003 Rating2002 Rating2001 Rating
Accounting2.001.001.001.332.402.502.50
Advertising & Publ Rel1.001.001.001.003.063.752.50
Economics2.502.502.502.503.203.253.25
Finance2.002.503.002.503.002.503.00
Management3.002.503.002.833.153.002.75
Management Info Systems4.004.004.004.003.003.503.15
Marketing2.501.001.001.502.803.003.00
MS in MIS3.002.003.002.672.50  
*International Business     3.003.00
*MBA     1.502.00
Average 20042.502.002.252.25   
Average 20032.942.622.92 2.89  
Average 2002     2.89 
Average 20012.592.882.84   2.77

*No Report Submitted


  • Excellent
    • BBA in Management Information Systems
    • BBA in Management
    • MS in Management Information Systems
  • Reasonable
    • BBA in Economics
    • BBA in Finance
    • BBA in Marketing
  • Limited
    • BS in Accounting
    • BBA in Advertising and Public Relations

In 2000 the college assessment review committee established 2.5 as the “satisfactory progress” point for assessment evaluations.In 2001 78 percent of the programs reached or exceeded that criterion.By 2002 the percent was up to 88 percent.In 2003 78 percent of the programs reached or exceeded that criterion.In 2004, 75 percent reached or exceed the established 2.5 satisfactory progress point.The unsatisfactory rating for the Accounting and Advertising and Public Relations programs is explained in part by faculty turnover.These Programs continue their assessment activities and are expected to achieve a satisfactory rating in the future.

Program Assessment Accomplishments/Strengths:

  • The current assessment evaluation system within the college is providing continuity in process feedback and improvement.
  • Increased faculty training of review committee members and other faculty involved in assessment is providing the foundation for continued improvements in the assessment process.
  • Rotation of faculty on the review committee is promoting continuous faculty training, acceptance and involvement in the assessment process.
  • An assessment plan is in operation for all programs, except the International Business Program and the Graduate Program.These two programs have made progress over the 2004-2005 Academic year.The International Business Program submitted an Assessment Plan to the PAAG on April 26, 2005.The Graduate Committee is currently revising the program goals and objectives for the MBA and EMBA Programs.

Program Assessment Deficiencies/Emphasis for Change:

  • Continued involvement of multiple stakeholders (faculty, students, and employers) must be encouraged.
  • Emphasis must be placed on employing multiple assessment methods by each program.
  • The Accounting and Graduate programs did not engage in outcomes-based assessment during the 2004 academic year.

2005 - 2006 Curricular Changes and Proposed Changes Resulting from Assessment

Accounting

  • Plans to develop a capstone course for future assessment activities

Advertising and Public Relations

  • New course proposed as result of new competition used for assessment activities

Economics

  • Included data collection/analysis projects in courses
  • Increased class time coverage of growth economies and open economies in the Macro Economics course

Marketing

  • Pilot tested proposed new course in “Seminar in Current Topics” course
  • New course added to curriculum in Fall 2004 to specifically address product and pricing strategy

Management Information Systems (BBA)

  • Introduced a new research database
  • Plans to develop a Project Management course and incorporate project management software

Management

  • Plans to review course content in area of Employee Motivation Techniques
  • Plans to change MGMT 3300 and MGMT 3340

Management Information Systems (MS)

  • Students encouraged to take MGMT 7308 - Advanced Business Communications as early in the program as possible to identify strengths and weaknesses in verbal and written communication skills

Action Plan for 2005-2006

The Accounting and Graduate programs will be monitored to ensure that program goals and objectives are developed or revised.

The Accounting and Graduate programs will be monitored to ensure that an assessment plan is activated.

The International Business program will be monitored to ensure an assessment plan is submitted and approved by the Provost’s Assessment Advisory Group (PAAG).

Programs will be instructed to increase faculty and other stakeholder involvement in the assessment process.

Programs will be encouraged to use multiple assessment methods.

 
 
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